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2016-12-17 The poor quality of sentences of management department [長年日記]

At the beginning or end of the (fiscal) year, I have to do various process about tax return and year-end adjustment, from my PC.

Since we can do these kinds of process by the PC, we are suffering more and more,far from becoming easy.

moreover,

The poor quality of sentences of management department

annoys me terribly.

The reasons are the following four points roughly, as follows

(1)I do not understand the purpose of a sentence. I can not read what they wanted to make me.

After reading until the end of the sentence, I have to read "Press the button of intention to confirm the composition of the family" from the full sentence.

(2)I do not understand the contents of the procedure. I do not know what kind of operation to do.

At the most, they did not write "you can press just two buttons" with just attaching the URL of more than 50 pages of manual, and they leave it as it is.

(3)They do not use drawings

Even if there is a figure on the operation screen, I might understand it. However, they brotherly explain in text, an erroneous operation occurs, and my work is goig to be delayed.

(4)They not attach any sample.

If there is a way of writing sentences, I can understand how many characters I should use, how much writings and hardness of the sentences should be written. It is obvious. However they will not give me anything. As a result, the unnecessary return will occur.

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"What are they really thinking ?"

(To be continued)